What is a Good Faith Exam?
A brief telehealth evaluation with a licensed provider, required before any prescription. They review your health history and confirm you're a candidate — establishing a valid provider–patient relationship so your care is safe, legal, and personalized.
Who actually writes my prescription?
For compounded Semaglutide and Tirzepatide, your prescription is written by a qualified physician, nurse practitioner, or physician assistant. For all other peptide therapies, a qualified physician, nurse practitioner, or physician assistant reviews your health history and confirms whether you're a candidate for peptide therapy — and our Chief Clinical Officer, Joseph Christensen, APRN, FNP-BC, personally reviews and guides the best peptide therapies to meet your goals, when it's clinically appropriate.
Is treatment safe?
Yes — with real clinical oversight behind it. Every plan begins with a Good Faith Exam, where a licensed provider reviews your health history, current medications, and any contraindications. Nothing is prescribed unless it's clinically appropriate for you. Your medications are prepared by vetted, U.S.-based compounding pharmacies that are state-licensed, FDA-registered, and held to strict standards for sterility, potency, and quality. From there we start low, titrate at your pace, and monitor your progress over time — and you can message your provider whenever something doesn't feel right. As with any medication, side effects are possible; your provider will walk through the benefits and risks with you before you begin and adjust your plan whenever needed.
Do I need to live in Maryland?
For now, yes — and it comes down to how telehealth is regulated. Care is licensed state by state, and current law requires you to be physically located in Maryland at the time of your telehealth visit. You don't have to be a lifelong Marylander; you simply need to be in-state during your encounter. Prefer to be seen face-to-face? You're always welcome for an in-person visit at our Prince Frederick office. Depending on the medication, it may ship directly to our office for pickup — so we can walk you through exactly how to use it — or discreetly to your door if you're farther away. We're expanding into additional states — and moving fast — so check back soon or reach out and we'll let you know the moment we're licensed in your area.
Do you accept insurance?
No — and that's deliberate. FLiP is a self-pay practice, which is exactly what lets us keep pricing honest and transparent: no copays, no deductibles, no prior authorizations, and no surprise bill three months later. The price you see is the price you pay, and it covers everything listed in your program. We accept cash, credit, debit, and eligible HSA and FSA cards — and we're glad to provide an itemized receipt if you'd like to seek reimbursement on your own.
Do you accept HSA and FSA?
Yes. Many of our patients use their Health Savings Account (HSA) or Flexible Spending Account (FSA) card to pay for care with us, and we'll provide an itemized receipt for your records. Final eligibility is set by your plan administrator, so it's worth a quick check — and if your plan requires a Letter of Medical Necessity (LOMN), our Chief Clinical Officer is always more than happy to write one for you. It's a smart way to put pre-tax dollars toward your health.
Are results guaranteed?
As with any medication or treatment, results vary from person to person — and no honest clinician can promise you an exact number on the scale or a specific clinical outcome. Anyone who does should give you pause. What we can tell you is this: treatment works best paired with consistency in how you eat, move, sleep, and follow up, and your provider stays with you the whole way to adjust the plan as your body responds. And while we can never guarantee exact results, we do guarantee our effort and your satisfaction — if you're ever not completely satisfied with your care, tell us and we'll do everything we can to make it right.
Are you HIPAA and PHI protected?
Absolutely — privacy isn't an afterthought here, it's built into how we operate. Your personal and protected health information (PHI) is encrypted in transit and at rest, stored on secure, access-controlled systems, and handled in full compliance with HIPAA. Only the clinical team directly involved in your care can open your chart, access is logged, and we never sell your information or share it for advertising. Your visits, your messages, and your shipments stay discreet — what you discuss with your provider stays between you and your care team.
